Metal and Plated Jewellery Care
Please use only warm soapy water to clean your jewellery. A metal specific polishing cloth, or specialised jewellery cleaner can also be used to rejuvenate your piece. Some of our jewellery pieces are unpolished and can change colour over time (especially if left unworn). This is not a manufacturing fault, just the manner of the material.
Please be conscious that gold-plated jewellery is delicate and will wear over time. We offer our customers gold plating renewal on their items when deemed necessary. We are happy to arrange this at minimal expense to the customer. Customers will need to cover the freight costs. We do not charge extra for this service or profit from it.
Pearls are porous and caring for them is very important to maintain their natural beauty and value. Please don’t drop your pearl jewellery on hard surfaces, submerge in water, wear with open weave clothing, spray with perfume or expose to cream/makeup of any kind. Pearls should be cleaned with a damp cloth but never submerged in water or sprayed with cleaning products. A good rule of thumb is to put your pearl jewellery on last.